Boathouse Changelog

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© 2024 Boathouse Changelog
Jul 11, 2024

In addition to specifying a selection of months that a subscription can pause for, you can now let the customer specify their own date or pause the subscription indefinitely.

Jul 10, 2024

You can now export your cancellation reasons as a Excel spreadsheet either from out Tools section or directly from the Cancellation screen.

The spreadsheet will contain the summary numbers for each reason and individual cancellations with all the associated information.

Jul 02, 2024

Changes to the subscription in the portal will now show a breakdown of any immediate charges (or credits) and the change to the upcoming recurring charge.

When a customer makes change to a subscription the portal will display the price depending on your settings. For example if you choose to display an annual breakdown the price will be displayed as the monthly equivalent per user instead of the true billed amount. To avoid any surprises the customer has to confirm the upcoming charge and change to the recurring charge.

This works for changing the quantity too of course:

Jun 28, 2024

You can now "pimp" your pricing tables with text and style overrides.

  • Add custom tags to indicate special plans
  • Add custom CSS or classes to a plan
  • Override the price field to hide the price 
  • Change the button text to indicate a different call to action

You can find all the setting on the "Pricing Tables" page under "Customize Plan".

Jun 21, 2024

2024-06-18

Changes

  • Add option to override the price display in the pricing table for a plan (e.g. Enterprise plan - Custom Pricing)
  • Fixed issue where checkout was appearing briefly even if custom button link was used in pricing table.

2024-06-11

New Features

  • One-time products are now displayed like a "product" in the portal (if they are used in the pricing table) instead of just an invoice
  • Hosted test checkout for sandbox accounts

Changes

  • New Step-by-Step Onboarding
  • Add a custom tag, css class or css style to plans in pricing tables
  • Add a link instead of a checkout to a plan in the pricing table (e.g. Enterprise Plan opens a SavvyCal link)

2024-06-06

New Features

  • You can now temporarily disable checkout on your pricing tables (useful if Paddle is verifying your domain after a domain change)

Changes

  • New domain: We are now boathouse.co (IFRAME Embed and API calls to boathouse.pro will continue to work, no action necessary)
  • New design: We've given both our website and the application a fresh new coat of paint. Also some reorganizing of the navigation to facilitate some new features that we are planning.

2024-05-14

New Features

  • You can now allow your customers to pause plan and offer pause as a cancellation alternative.
  • You can now ask a follow-up question in the cancellation flow (e.g. Which service are you switching too.)
  • Preview style changes in the configuraton page

Changes

  • Harmonized styling options between customer portal and pricing tables.
  • Subscription changes take you back to the portal with a progress indicator improving the customer experience.

2024-05-11

New Features

  • You can display annual plans as a monthly break-down.
  • You can now default to annual plans in your pricing tables.
  • You can now show net prices (i.e. excl. taxes) in your portal and pricing tables.

Changes

  • Better support for adding pricing tables to SPA frameworks
  • Improved UI/UX in Customer Portal

Documentation

2024-05-06

New Features

2024-04-17

Fix

  • Changing of Plans is not allowed if the last payment failed.

2024-04-12

New Features

Documentation

2024-04-10

New Features

  • Define Brand Colors for Pricing Tables and some Portal Elements

2024-04-09

New Features

  • Default styling for Pricing Tables now support dark mode.

Fix

  • Cancellations using ProfitWell Retain now redirect back to the return url on completion.

2024-04-05

Changes

  • When changing plans in the customer portal, users see an explanation regarding proration.

2024-04-02

Changes

2024-03-31

Changes

  • Speed Improvements for Portal and Boathouse App

Documentation

2024-03-31

Changes

  • Restriction to a single Paddle product removed. You can now add all prices from your account and customers to add to your pricing tables and customer portal.

2024-03-11

New

Changes

  • Customer Portal received some mobile view optimizations

2024-03-08

New

  • Show discounts applied to next invoice in the portal.
  • Search for customers and open the customer portal for a user
  • Email Log to show you which emails Boathouse sends on your behalf
  • Email Tester and a new option to disable email sending via Boathouse for testing purposes.

Changes

  • Support for many more variables (e.g. localized dates, payment method, update payment urls etc) in email templates, see Default Templates Documentation and Documentation for Renewal Reminders and Card Expiry Emails.

Fixes

  • Consistent pricing display in the customer's currency (also for imports from Stripe)

2024-02-12

New

  • You can now customize the text on buttons in your pricing table (for both authenticated and anonymous versions).

2023-12-15

New

  • Send Email Drip Campaigns when Customers are created or subscribe to products in Paddle
  • Add Custom Domain to your Customer Portal

2023-12-04

New

  • Export Customers or Subscriptions from Paddle to a Spreadsheet. Available on the free plan.
  • If you don't provide company and product details before activating our email features we'll warn you about it, so your emails end up looking good.

Changes

  • Paddle introduced names for Prices which Boathouse now uses by default instead of the description field (which is reserved now for internal use). Your plan settings will still override any price names.

2023-12-01

New

  • Remind Customers when their credit card on file is about to expire

Changes

  • You can now select a template for the dedicated billing email option.
  • If you Postmark connection is tethered or one of the templates you are using Boathouse goes missing you will get a notification email and the email sending for your account will be paused.

2023-11-30

New

  • Let Customers add a dedicated billing email address to their account that receives copies of all invoices (e.g. for accounting).

2023-11-15

New

  • Send email reminders to your subscribers when a renewal is coming up.
  • If your Paddle connection expires unexpectedly we'll send you an email to reconnect.

2023-11-01

Public release of our Customer Portal for Paddle. 🥳